From the Navy Pier website
- Does Navy Pier charge an admission fee?
There is no admission fee to enter Navy Pier. Attractions and public shows within Navy Pier may have admission prices, and current pricing can be obtained from each individual attraction’s box office or website.
- What is Navy Pier’s Youth Escort Policy?
Navy Pier’s Youth Escort policy is in effect Fridays, Saturdays and Sundays for patrons under the age of 18.
- What types of restaurants are located on Navy Pier?
Navy Pier offers a variety of sit-down restaurants and a food court to satisfy any palate. Navigate to the menu and browse under EAT for a listing of full service restaurants, quick service restaurants, food court and seasonal dining options.
- Does Navy Pier have Wi-fi available to the public?
Yes, at certain points on the Pier. Navy Pier currently provides free Wi-Fi access in the food court seating area, in the new food experience and inside the Crystal Gardens. The interiors of the Grand Ballroom and Festival Hall also have Wi-Fi access that can be established for meeting and trade show attendees on an event basis. Please contact your event planner or show management for more details.
- What discounts or promotions are available?
Visit the Promotions page for a full listing of discounts and promotions. You can also print and present the Navy Pier VIP Card at the Guest Services Desk to receive a coupon book with discounts to Navy Pier attractions, restaurants and shops.
- Are dogs allowed on Navy Pier?
Navy Pier typically allows leashed dogs in outdoor common areas only, unless signs dictate otherwise. Only service animals are permitted inside Navy Pier. Service animals, as defined by the Americans with Disabilities Act (ADA), are any guide dog, signal dog or other animal individually trained to provide assistance to an individual with a disability.
- Does Navy Pier have lockers?
Yes; a limited number of lockers are available in the Family Pavilion, near Entrance 1, and near Entrance 2. Lockers may be rented with a credit card and cost $7 for standard (13”x8”x17”); $10 for extra-large (22”x14”x21”); and $15 for jumbo (22”x14”x29”).
- Does Navy Pier provide stroller rentals?
There are no stroller rentals at this time.
- Can you recommend hotels in the area?
Book with one of Navy Pier’s preferred partner hotels for special rates and discounts. Click here for more information.
- How do I report or claim lost property?
The Lost and Found reporting location is the Guest Services desk directly inside the west front entry doors to Navy Pier. Please note that many tenant locations within the Pier maintain their own lost and found collection area. If you have an idea of where you were at the time of your loss, it’s always best to check first with that location before going to the Guest Services desk.
Navy Pier has partnered with Chicago tech startup crowdfynd to digitize the lost and found process. Search through the virtual lost and found bin, a visual inventory of found items. If you cannot locate your lost property, submit a general claim to make Navy Pier staff aware the item is missing. All tangible items will be held for 90 days, at which time it is donated to charity if unclaimed. Access the virtual lost and found here.
- How many people visit Navy Pier every year?
An estimated 9 million people visited Navy Pier in 2015, making it the most visited attraction in Illinois and the Midwest.
- When does the Centennial Wheel operate? Is it enclosed?
The Centennial Wheel currently operates from 10am – 10pm Sunday-Thursday and 10am – Midnight on Friday & Saturday. The new wheel is air conditioned and heated during the summer and winter months.
- I’m driving to Navy Pier. Where do I park?
Parking at Navy Pier is easy and convenient with two on-site parking garages, West Garage and East Garage located at 600 E. Grand Avenue. The garages are connected to the Pier and can accommodate 1,500 vehicles. There is a flat rate parking fee seven days a week. Find more detailed information and current rates here.
- Tell me more about the free trolley.
The Navy Pier free trolley operates Memorial Day through Labor Day and during select special events. The trolley runs between Navy Pier and State Street, traveling east on Illinois and west on Grand and stopping at designated points along the route. Click here for more information.