ZOOLIGHTS PRESENTED BY COMED AND INVESCO QQQ

ZooLights will feature hundreds of luminous displays and incredible seasonal activities, all under the glow of millions of illuminated lights, plus reduced capacity admission to keep your family safe.

This year, we are following City and State guidelines to ensure a safe experience. Please read the following information before securing a ticket. If you need help with your ticket purchase, please call 312-742-2000.

Si tiene alguna pregunta o necesita ayuda, por favor llame al 312-742-2000. Tickets will cost $5 per guest to support Lincoln Park Zoo’s dedication to wildlife and conservation.

All guests, including children and infants, must have a ticket to enter ZooLights, and groups cannot exceed 10 people. Select a date to see what times and tickets are available.

Please dress warmly, as animal buildings will be closed; however, animals may be visible in their outdoor habitats.

Not a zoo member? There’s still time to join for ZooLights benefits! Join the zoo to unlock all reservations available only to members.

Please Note:
– Tickets are non-refundable. ZooLights will take place rain or shine.
-Reservations are required for all guests, including members.
-Zoo members: If you are trying to access your member-only dates of November 20 or December 1, after selecting your preferred date, enter the first three digits of your member ID to access members-only tickets. Remember to bring your membership card when you visit!
-Not a member? In addition to exclusive reservation times, members get year-round perks, like free or discounted parking and members-only events.
-Every individual in your party must be counted in your ticket order, including infants and children. There is a maximum of 10 per party.
-The confirmation email can be a little confusing. Once you’ve completed your order, you’ll get an email with your reservation attached as a pdf. At the top, the email will show ZooLights’ operating hours listed as 4-10 p.m. Your entry is only guaranteed for the specific time you booked. Please disregard the operating hours and open the pdf to review and confirm your entry time.

Know Before You Go:
– All zoo guests over the age of 2 must wear a face covering unless medically unable.
– Guests must practice social distancing at all times, with six feet between your party and others.
– Please dress warmly, as animal buildings will be closed; however, but animals may be visible in their outdoor habitats.
– Chats and programs are temporarily suspended. Play areas and other attractions are closed until further notice.
– Holiday experiences—such as Snowy’s Spirits & S’more, the Enchanted Forest at Pritzker Family Children’s Zoo, and Light Maze Presented by Invesco QQQ—are structured for guests to enjoy while practicing social distancing and staying safe. Experience tickets are required to participate.

Travel Advisory The City of Chicago requires a 14-day quarantine for any individual visiting Chicago or returning to Chicago from any state listed in the blue “States Currently Covered by the Order” box here . If you have been in any of the states listed within 14 days, please adhere to the regulation and do not visit the zoo. By visiting the zoo, you confirm that you have not been in any listed state for 14 days in advance of your visit.

Lincoln Park Zoo reserves the right to increase or reduce the number of tickets available on any given date or time based on operational abilities and/or City and State guidelines.

Are tickets required for infants and children? Yes. ZooLights tickets cost $5 per guest. Every member of your party must be accounted for, including infants and children. Only the guests included in the ticket order will be allowed to enter the zoo.

Can I bring a group? Got a group larger than 10? Zoo buildings are closed to the public, but groups or organizations may rent them for private use.

Rented buildings can accommodate up to 50 guests, who will be able to access the rented space and ZooLights. For more information, visit lpzoo.org/private-events/ .

For standard ZooLights attendance, the maximum group size is 10, and every member of your party must have a ticket. Lincoln Park Zoo respectfully requires that visiting groups larger than 10 split into smaller groups while visiting the zoo.

This helps keep the zoo in compliance with City and State guidelines.

Do I have to arrive right at the time I booked? What if I’m late? Please arrive at the zoo at the specific time you choose. You may enter anytime during the half-hour window on your ticket (for example, if you booked at 4 p.m., you may arrive between 4 p.m. and 4:30 p.m.). If you arrive at another time, you may not be guaranteed entry.

Is there a limit to the amount of time I can stay? No. There is no formal limit to visit time. Most guests stay for about an hour.

What if my plans change? Are tickets refundable or transferable? No. Due to the need for potential contact tracing, ZooLights tickets are non-transferable . While we understand that plans change, ZooLights tickets are non-refundable and the event will continue whether rain or shine.

Do I have to wear a face covering? Yes. All zoo guests over the age of 2 should wear a face covering unless medically unable, especially near popular animal habitats, food and retail kiosks, and restrooms. This helps protect other guests, zoo staff, volunteers, and the animals in our care.

Can I still get food and souvenirs at the zoo? Yes! Outdoor food and retail kiosks are open. The Patio at Cafe Brauer is open for outdoor dining and takeaway. Park Place Cafe is open for takeaway. Meals can be ordered using Tock: visit exploretock.com/cafebrauer or exploretock.com/parkplacecafe .

Where can I get more information? Please visit lpzoo.org/zoolights or lpzoo.org/welcome for more information about the zoo’s updated operations. Call volume is high, so guests are encouraged to look online for information.

We look forward to celebrating the season with you!