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When you face issues with your internet connection, you try your best to resolve this issue. Recently, there have been many complaints and many outage reports were received by the Spectrum customer service department. Since Spectrum is a broadband internet provider that uses copper wires to provide internet. When the number of users increases drastically, the internet speeds can slow down. People often reboot their router when they face such issues.
When you reset your Spectrum router, it can help to speed up your internet speed and you can start getting the normal internet speed back, which you usually do. Many users who face issues with the internet, directly contact the Spectrum customer service department. The process of reporting an issue takes time and you end up wasting a lot of your precious time. However, if you are aware of a few simple steps that you can take to avoid slow-speed issues, you can save yourself and resolve your issue yourself.
Rebooting or restarting your router will refresh your router and sometimes, the issue is only with the router. As soon as your router gets refreshed, it starts working fine.
How to Reset your Spectrum Router
Most people are aware of how they can reboot or reset their router. If you are not aware of the process, you don’t have to worry about it because the process is very simple.
- First, you need to unplug your router, remove the power cable to which it is connected. You should also remove the batteries, you will notice that the batteries and power plug will be heated. Wait until the batteries cool down.
- Turn off the router and plug it again once it cools down, attaches the power cable, and turn it on.
- Once you turn on your router, wait for a few minutes to see if starts working fine or not.
Reboot your modem
It is better to reset or reboot your modem along with your router unless you have a gateway router which is a combination of both. If you have a separate modem, you should reset it along with your Wi-Fi router. The drill is almost the same.
- You need to unplug your modem and remove the power cable.
- Wait for your modem to cool down and wait for almost 2 minutes.
- Now plug it again and press the button on the modem to start it.,
- Wait until the light turns normal and see if your signals are fine or not.
Reset your router online
Once you have plugged in your router and rebooted it. The next step is to reset the settings of your router. You can visit Spectrum.net, add your credentials and account number and reset your router.
You can also use your Spectrum App, add your account details, choose the equipment option and then select the ‘experiencing issues’ option.
Select the reset your equipment option. This way your router will restart.
Benefits of resetting your router
No professional IT expert will provide any guaranteed benefits of resetting a router. However, usually, internet service providers advise refreshing the router because it helps to resolve some basic issues.
High internet speeds
When internet speeds become slow, there can be issues with the lines, and sometimes it can be because of the router. When you reset your router, it can remove some of the corrupt data. Once you reset your router, your internet speed will get back to normal in most scenarios.
Removes some bugs
It doesn’t always happen, but when your router works for so many hours without any break, there can be some bugs that can make internet speed slower than usual. When you reset the router, it gets refreshed and it can help to clear small bugs.
Help to prevent hacking
When you reset your router, the normal pathway of the internet signals also gets refreshed. If a hacker tries to hack your Wi-Fi connection, he will find it difficult to have access to your internet. It does not work for all kinds of malware practices, but sometimes it can be helpful.
What if resetting the router does not work?
Even though there are many advantages of resetting the router, it might not always be helpful. Sometimes, there can be technical glitches that need professional help. You can contact the Spectrum customer service department to report issues that do not get resolved, even after you tried it yourself. You can visit an authorized reseller website, ‘localcabledeal.com’, and click on Spectrum, to find out the customer service helpline. This way you will get quick assistance over the phone.
All you need is to provide the customer service rep, with your official account number and details of the issue that you’re facing. They will take notice and help you further.
Wrapping Up
Resetting your router can be useful when you face slow speed issues with your internet. It is also advised by experts to reset your router after every few months.
Photo by Misha Feshchak on Unsplash