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Managed IT services provide extensive oversight of an organization’s IT operations, offering a wide array of professional services such as monitoring, on-demand support, problem resolution, and additional resources like IT implementation and consulting services. These services go beyond traditional IT professional services, providing comprehensive support to minimize IT management risks and address technological disruptions in the workplace, ensuring smooth and efficient IT operations.
Customers collaborate closely with their chosen Managed Cloud Service Providers (MCSP) to determine the specific aspects of their IT environment they wish to outsource and those they intend to manage internally. Since each cloud platform has unique requirements, the MCSP must possess the requisite skills and expertise to effectively manage the customer’s cloud environment.
A dedicated MCSP offers a comprehensive range of services to customers, which encompasses the management of their cloud platforms, whether it be a public, private, or hybrid cloud environment. This includes the migration, maintenance, and optimization of the cloud infrastructure.
According to a Gartner report, the cloud-managed service market is expected to reach $102 billion in 2025, witnessing a CAGR of 19.1%. This growth will be driven by increasing needs for agility among the organizations and their requirements for supporting increasingly complex digital environments.
Due to the abundance of managed cloud service providers across the globe, selecting the most suitable one for an organization can be challenging. To simplify the research process, we have compiled a list of the top cloud-managed service providers in 2023-24 based on independent research, reviews, and conversations with industry analysts.
Top 10 Cloud-Managed Service Providers in 2023-24
1. Appinventiv
Appinventiv is a comprehensive digital solution provider with over 1200 skilled developers specializing in managed cloud services. They possess the expertise to tackle any business challenge with precision and efficiency.
Being one of the top cloud-managed service providers in the US, the organization is dedicated to optimizing your daily business operations. Their cloud-managed services include cloud incident management, CloudOps, FinOps, Cloud monitoring and reporting, Cloud SecOps, DevOps managed services, cloud service management, disaster recovery, etc.
The company provides comprehensive cloud infrastructure and DevOps setup support, including L1, L2, and L3 support. They also offer L1 and L2 permissions for cloud-native applications, ensuring efficient incident and service request handling through SOPs and runbooks.
Appinventiv’s cloud-managed services empower businesses to digitally transform through automated security deployment, risk-aligned architectures for cloud security, and meeting regulatory compliance requirements. Their digital solutions can mitigate risks, enabling businesses to thrive in the digital landscape.
The organization has established a leading name for itself in multiple regions across the globe, including the US, the Middle East, North Africa, Australia, Europe, Qatar, and India. In recognition of their exceptional work, they have been awarded the prestigious “Tech Company of the Year” title by the Times Business Awards 2023.
Appinventiv’s design-led engineering approach, robust security practices, and competent expertise have garnered them a global client base that includes prestigious names like American Express, Vodafone, KPMG, Asian Bank, EmiratesNBD, Virgin Group, Adidas, Americana Group, and Bodyshop.
2. Accenture
Accenture is another of the renowned private cloud-managed service providers that has made a prominent position on our list. Established in 1989 in Hamilton, Bermuda, Accenture has over a decade of expertise in delivering robust cloud services, including solid managed solutions.
Their offerings include cloud migration and infrastructure services, strategic planning, cloud security, data management, automation, governance, compliance, etc. Being one of the dedicated cloud services providers, their solutions are designed to seamlessly integrate with your existing systems, enabling your organization to confidently embrace the future.
3. Capgemini
Capgemini, an IT firm launched back in 1967, possesses the expertise to address the diverse needs of organizations seeking managed cloud solutions. The services offered by the firm include cloud strategy and advisory, cloud migration and deployment, cloud-native application development, cloud operations and management, cloud security, and hybrid cloud integration.
Capgemini is one of the leading private cloud-managed service providers that utilizes its expertise and industry knowledge to empower businesses to maximize the benefits of cloud technologies, seize new opportunities, and accomplish their digital transformation objectives.
4. Rackspace
Rackspace is another one of the top cloud-managed service providers in the US that has been delivering innovative solutions since its launch in 1998. With a workforce of over 7000 employees, the organization strives to deliver a comprehensive suite of services that can streamline cloud operations for businesses across multiple industries.
The managed cloud consluting services offered by the firm encompasses cloud strategy and planning, architecture design, cloud migration and onboarding, 24/7 monitoring and support, performance optimization, security and compliance management, data management and analytics, and hybrid cloud solutions.
5. Infosys
As part of Infosys Cobalt, Infosys provides highly efficient cloud-managed services designed to seamlessly operate and manage cloud workloads. Their comprehensive suite of services allows businesses to effectively navigate the complexities of scaled cloud operations.
Being one of the reputed managed cloud service companies, the suite of services offered by Infosys include cloud consulting, cloud migration and deployment, cloud infrastructure management, application modernization, cloud-native development, hybrid cloud solutions, data management, analytics, security and compliance management, and continuous monitoring and support.
6. DICEUS
Diceus is one of the top cloud-managed service providers in the USA that has made its mark across multiple regions, all thanks to its deep technical knowledge and industry experience. Their business solutions allow organizations to increase overall scalability, agility, and cost-efficiency while mitigating risks and ensuring optimal cloud infrastructure performance.
The cloud-managed services offered by the firm include cloud strategy and planning, cloud migration and deployment, cloud infrastructure management, cloud security, performance optimization, monitoring and support, data management and analytics, and hybrid cloud solutions.
7. Logicworks
Founded in 1993, Logicwokrs is one of the dedicated managed cloud service providers, based in New York. The experts at the organization can help you accelerate your cloud migration process, thereby improving the ongoing business operations and enabling greater cloud security.
Their monitoring and support solutions proactively identify and resolve any issues, minimizing downtime and ensuring a smooth operation. The managed cloud services offered by the firm encompasses cloud strategy and consulting, cloud migration and onboarding, cloud infrastructure management, cloud security and compliance, performance optimization, continuous monitoring and support, data management and analytics, etc.
8. CloudNexa
Based out of Pennsylvania, CloudNexa is an IT firm that has made it to our list of managed cloud service providers. With expertise in designing, deploying, and managing scalable and secure cloud infrastructures, the organization strives to deliver valuable services to its client base.
As an authorized reseller and Premier Consulting Partner of AWS (Amazon Web Services), Cloudnexa provides exceptional Cloud Service Provider (CSP) experiences. Their revolutionary Cloud Management Suite (vNOC) and CMaaS offering on AWS contributes to the seamless management and optimization of cloud resources.
9. HCL Technologies
HCL’s cloud-managed services empower organizations to leverage the scalability and flexibility of cloud computing with utmost security and reliability. Their managed cloud services suite is meticulously designed to cater to the needs of enterprise-grade workloads, enabling businesses to harness the full potential of the cloud while capitalizing on its agility and efficiency.
The cloud-managed services offered by the experts at HCL include the likes of configuration management, performance management, cost optimization, security and compliance monitoring, capacity management, financial management, and governance.
10. Innowise
Innowise is another one of the best cloud-managed service providers in the USA that allow businesses to streamline their cloud operations, enhance security, achieve scalability, and maximize the value of cloud computing.
Leveraging the benefits of both public and private clouds, the comprehensive cloud-managed services offered by the firm encompass cloud monitoring, optimization, security, and governance. Their team of experts offers 24/7 monitoring, proactive maintenance, optimization, and professional support to ensure clients’ cloud environments achieve peak performance consistently.
Summing Up
The adoption of cloud services has become increasingly prevalent for organizations seeking to enhance their operational efficiency and cost-effectiveness. Cloud-managed services allow businesses to leverage their infrastructure without substantial hardware ownership and maintenance investments. We hope our strategically curated list of cloud-managed service providers in the US can assist you in making an informed decision and optimizing your business frameworks.
FAQs
- How can you find the best managed-cloud services provider for your business?
- Here are a few steps to find the best managed cloud services provider for your business:
- Identify your specific business needs and goals for cloud management.
- Research and evaluate managed-cloud providers based on their expertise and experience.
- Check for certifications and partnerships with leading cloud platforms.
- Shortlist the organizations as per their customer reviews and testimonials
- Request proposals and compare their pricing models
- Choose a provider that meets your custom needs and can handle your cloud transformation journey seamlessly
- How can a cloud managed service provider help businesses in optimizing business costs?
- A dedicated cloud managed service provider helps businesses cut costs by making sure resources are used efficiently, and managing cloud infrastructure effectively. This can include strategies such as optimizing cloud usage, identifying cost-saving opportunities, and implementing efficient cloud management practices. By doing so, businesses can optimize their expenses and improve cost-efficiency.