The Risks of Skipping Quality Inspections

Introduction

A quality inspection is a process where one or more aspects of a product or service are checked by measuring or testing them. The results are then compared to the necessary specifications to ensure compliance. Instead of production workers, skilled professionals perform this duty. An effective inspection procedure standardizes quality, removes paper documentation, and boosts productivity on the production floor.

Every business’s success in today’s fiercely competitive market depends on the quality of its goods or services. The World Quality Report previously emphasized the importance of quality inspections, quality assurance, and quality acceptance. They recommend that businesses keep their quality inspection budgets at no more than 35% of their development costs for consistency in product quality, security, and customer satisfaction. This article reviews some of the risks associated with skipping quality inspections. 

Risks of skipping Quality Inspection Activities

Given the extensive list of benefits associated with them, there is no question as to why quality inspection procedures are crucial. Today, we explore some of the risks of skipping quality inspection activities. These include the following:

Increased Costs and Longer Product Development Time

A quality inspection enables you to identify issues early on when working on software development. Without it, developers frequently have to make changes and solve problems after the fact, which drives up costs and raises the risk of missing deadlines. Finding and correcting software issues after a product has been delivered is often 100 times more expensive than doing so during the requirements gathering and design process.

Growing Risk of Security Breaches

You run a significant risk of security breaches if you do not have quality control and quality inspection procedures in place. This means you do not inspect your goods as part of their development process. When you’re in this position, a simple customer review can cause a wave of bad reviews. If a cyberattack ever takes place, this might cause significant reputational harm and financial loss. Having procedures in place helps you identify the problems on your end and deal with them before further distribution. 

Undetected Errors and Unstable Performances

After a service outage in March 2016, Amazon users could only read the following message for 20 minutes: “We’re sorry! As we attempted to complete your request, an error occurred.” This was sufficient for Amazon to incur a $3.75 million loss! This is an excellent illustration of what an unstable performance could entail. Quality inspection reduces the likelihood of such events by allowing the inspection of goods and services throughout the development process.

Reduced Customer Satisfaction

The end user should be considered when developing IT goods and services. According to statistics, customers are ruthless. If a website doesn’t load correctly, they stop using it, and after just one negative experience, they switch suppliers. You can’t meet customer satisfaction levels if you don’t inspect your products and get helpful client feedback, preventing you from satisfying consumer demands.

Lack of Consistent Results and Reputational  Damage

Your company’s reputation will suffer if it does not regularly offer customers high-quality products and services. Being widely regarded as substandard will affect your financial projections. Inconsistent results and reputational damage have also made customers switch to competitors they perceive can consistently deliver high-quality results that can meet their requirements and satisfaction.

Less Productivity and Efficiency

Having to constantly revisit manufactured or recalled goods can leave you with a despondent team. However, errors and bugs are constant issues that require attention. These can be fixed on the spot if they are discovered promptly. If they are ignored, taking care of these issues will take longer and involve more workers. Constant problems can also cause a communication drift that makes it difficult for businesses to operate efficiently. A well-defined quality inspection procedure means fewer backward strokes for the team.

It Causes Product Defects

Without conducting quality inspections on your products, the defective ones may go undetected. Whereas this may not directly cause harm to the consumers, it could lead to customer complaints, returns, or even expensive litigation. With quality inspections, defective products are identified quickly and rectified if possible. The problem is taken care of privately, without having to entertain customer complaints. 

It Promotes Safety hazards

Skipping quality inspections can give you products that pose a safety risk to consumers, which could lead to lawsuits, fines, and bad press. Asides from these, it could result in a dangerous work environment for your employees. Nobody wants to work in a place where basic standards of safety are not respected, and you may have to deal with this as well. 

It Results in Costly Recalls

Suppose a product defect is discovered after it has been shipped to customers. Such a situation may result in costly recalls that can disrupt the company’s progress and financial plan. Many businesses have been plunged into abysmal conditions due to the neglect of regular quality inspections. Instead of learning through personal experience, you can take the smarter step and engage the services of a quality inspection company. 

It Yields Legal Issues

Quality inspection guarantees that a company’s products and services are constantly of the most outstanding quality and that its customers can depend on them. With this method, legal issues can be stopped or identified as soon as they crop up. However, skipping quality inspections result in non-compliance with quality standards and regulations which leads to legal issues and fines, further damaging the company’s reputation and finances.

Conclusion

The quality inspection procedure is one of the essential pillars of attaining continual improvement. Criteria-based inspection plans enable meeting particular regulatory requirements and workflows, depending on where the products are in the manufacturing lifecycle.

Quality inspection is no longer just a trendy catchphrase. Currently, it’s one of the most crucial steps in every software development process and a requirement if your business wants to expand and draw in new clients.

It can cost you a lot if you don’t take it seriously. Why take the chance? Consult EC Global Inspection today to know how our quality inspection services can help your business.

 

Image Credit: Photo by Tim Mossholder on Unsplash