{"id":40264,"date":"2019-02-18T15:06:41","date_gmt":"2019-02-18T20:06:41","guid":{"rendered":"https:\/\/urbanmatter.com\/chicago\/?p=40264"},"modified":"2019-02-26T17:59:21","modified_gmt":"2019-02-26T22:59:21","slug":"dan-sachs","status":"publish","type":"post","link":"https:\/\/urbanmatter.com\/chicago\/dan-sachs\/","title":{"rendered":"&#8220;The Million Dollar Greeting&#8221; Author Dan Sachs On Why He Calls Chicago Home &#038; More"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<a href=\"http:\/\/www.themilliondollargreeting.com\" target=\"_blank\" rel=\"noopener\">Dan Sachs<\/a> is the Entrepreneur-in-Residence at the Coleman Entrepreneurship Center, a Professor at DePaul University in Chicago, and the President of Meerkat Restaurant Advisory. Beyond all of that, Sachs was the owner of the restaurant group BIN 36. In turn, it is very fitting that the Chicago-based Harvard alumnus penned <em>The Million Dollar Greeting: Today\u2019s Best Practices For Profit, Customer Retention, &amp; A Happy Workplace<\/em>.<\/p>\n<p>I had the pleasure of doing Q&amp;A with Dan Sachs \u2014 who has worked a variety of established restaurateurs, including Danny Meyer, Drew Nieporent and Paul Bartolotta \u2014 about <em>The Million Dollar Greeting<\/em> and more. Additional info on Sachs can be found on his\u00a0<a href=\"http:\/\/www.themilliondollargreeting.com\/\">website<\/a>.<\/p>\n<p><iframe loading=\"lazy\" width=\"1278\" height=\"959\" src=\"https:\/\/www.youtube.com\/embed\/WjqzXmYnWx4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p><strong>How long did you spend writing <em>The Million Dollar Greeting<\/em>?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>About 6 months writing and another 6 months editing, rewriting and more rewriting&#8230;<\/p>\n<p><strong>Did you have the title all along? Or did that come to you while writing the book?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>The title came after the book was written. <a href=\"https:\/\/www.amazon.com\/Million-Dollar-Greeting-Practices-Retention\/dp\/1948062143\" target=\"_blank\" rel=\"noopener\">It really was a collaboration between the publisher, book editor, and me<\/a>.<\/p>\n<p><strong>What was the most challenging part of writing the book?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>Finishing! There\u2019s a big difference between having a good idea and dedicating the time and focus on completing a book. Like most things in life, it\u2019s easy to start but harder to finish.<\/p>\n<p><strong>Is there a takeaway you hope for readers to come away with after reading <em>The Million Dollar Greeting<\/em>?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>Try adding the \u201ctools\u201d of hospitality to your leadership style. It creates a happier and more productive workplace. There are 5 key values all leaders share: Authenticity, Accountability, Community, Culture, and Vision. <em>The Million Dollar Greeting<\/em> provides a roadmap with industry leaders as guides to help show you the way.<\/p>\n<p><strong>Do you have plans to write another book?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>In the works right now! I\u2019ve partnered with a colleague at DePaul [University] where I teach to write about the role of empathy at work. There\u2019s a familiar theme, I know, but it\u2019s all about getting the most out of being on the job.<\/p>\n<p><strong>What does the rest of 2019 look like for you work-wise? I&#8217;d imagine that Meerkat Restaurant Advisory is a 24\/7 sort of company\u2026<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>Yes, I am keeping busy. I do provide a lot of hands-on consulting and training services as well as teach at DePaul and serve as the University\u2019s Entrepreneur In Residence. At the end of the day, I\u2019m just trying to do my part in making the world \u2014 at least the work world \u2014 a little bit better. We invest so much energy in our work, so why not try to make it as rewarding as possible?<\/p>\n<p><strong>Given the harsh winters, what is it that keeps you based in Chicago?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong> (laughs) That\u2019s a question my wife and I ask every December. The truth is we love the diversity and energy of the city. I\u2019ve traveled quite a bit, and I am ALWAYS happy to be back in Chicago.<\/p>\n<p><strong>Do you have a favorite neighborhood for dining within Chicago?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>Definitely not. One of Chicago\u2019s greatest strengths is the range of food and style that is distinctive of each neighborhood, from north to south.<\/p>\n<p><strong>What do you feel are some of the more underrated spots to dine at within Chicago?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>I think people tend to miss some of the great ethnic restaurants in the city \u2014 family-run spots that don\u2019t get the fanfare of big name, chef-driven concepts but deliver on all fronts. Recently, I had a great meals at <a href=\"http:\/\/www.zizischicago.com\/\" target=\"_blank\" rel=\"noopener\">Zizi\u2019s Cafe<\/a> in Lakeview, Chiya Chai Cafe in Logan Square, and <a href=\"https:\/\/www.chicagotribune.com\/dining\/ct-food-restaurant-openings-xochimilco-ravenswood-01252019-story.html\" target=\"_blank\" rel=\"noopener\">XOchimilco Mexican<\/a> in Ravenswood.<\/p>\n<p><strong>What was the last concert you attended in Chicago?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong><a href=\"http:\/\/susanwerner.com\/tour\/\" target=\"_blank\" rel=\"noopener\">Susan Werner at City Winery<\/a>. She\u2019s an amazing singer\/songwriter.<\/p>\n<p><strong>Finally, Dan, any last words for the kids?<\/strong><\/p>\n<p><strong>Dan Sachs: <\/strong>You get what you give. Live by the Golden Rule and you\u2019ll rarely be disappointed.<\/p>\n<p><iframe loading=\"lazy\" width=\"1278\" height=\"719\" src=\"https:\/\/www.youtube.com\/embed\/2mPOwfyBbPA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][mkd_button size=&#8221;huge&#8221; target=&#8221;_self&#8221; icon_pack=&#8221;&#8221; font_weight=&#8221;&#8221; text=&#8221;DOWNLOAD THE URBANMATTER APP TODAY! &#8221; link=&#8221;https:\/\/urbanmatter.com\/app\/&#8221; custom_class=&#8221;lefttext&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]Dan Sachs is the Entrepreneur-in-Residence at the Coleman Entrepreneurship Center, a Professor at DePaul University in Chicago, and the President of Meerkat Restaurant Advisory. Beyond all of that,&hellip;<\/p>\n","protected":false},"author":2043,"featured_media":40265,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[9591,1680,9586,9588,9589,9587,9592,9590],"class_list":["post-40264","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-category-restaurants","tag-chiya-chai-cafe","tag-city-winery","tag-dan-sachs","tag-depaul-university","tag-meerkat-restaurant-advisory","tag-the-million-dollar-greeting","tag-xochimilco-mexican","tag-zizis-cafe"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>&quot;The Million Dollar Greeting&quot; Author Dan Sachs On Why He Calls Chicago Home &amp; More<\/title>\n<meta name=\"description\" content=\"Dan Sachs is the Entrepreneur-in-Residence at the Coleman Entrepreneurship Center, a Professor at DePaul University in Chicago, and so much more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/urbanmatter.com\/chicago\/dan-sachs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&quot;The Million Dollar Greeting&quot; 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