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The online gaming community is growing around the world. Research-based data suggests that the total number of users in the gaming industry is likely to reach 3.0 billion by 2029. However, the issue of safety and security looms large in the online gaming community. Hate speech, use of slang, and online bullying plague the online gaming space.
What if artificial intelligence (AI) can help the online gaming platform to be free of toxicity? That’s what game developers have been thinking of, and some have already started using it. Toxmod by Modulate is an AI tool that monitors voice chat in real time and detects toxic speech, helping maintain a clean and fresh online gaming platform.
This blog will discuss how AI can help ease toxicity in online gaming platforms and help users have a great experience.
What Is AI Moderation?
When artificial tools work to make online gaming platforms free of toxicity, it is referred to as AI moderation. Before the development of advanced tools like Toxmod that analyse speech in real-time, keyword filtering tools have been in use for a long time. In games like Clash of Clans, users could turn on the ‘filter chat’ option for a toxicity-free gaming experience.
Artificial intelligence is the perfect tool for this task because, with big data and machine learning technology, any AI model can learn from a vast dataset.
Such AI models are also in use to detect fraudulent behaviour in rummy app. For example, a player might make multiple accounts on one of such card game platforms to improve his probability of winning. Here comes the AI tools, which monitor the playing patterns of players and look for similarities. Upon finding similarities in playing style/pattern, it flags the user to create a safe playing space for others.
Key Benefits of AI Moderation in Gaming
As these monitoring AI tools work in real-time, the online play space is now safer. With the support of these tools, players now play without the fear of getting bullied or being subjected to hate speech.
Besides, AI tools like Toxmod are aligned with the user reporting system. It helps in identifying perpetrators who use hate speech or exhibit toxic behaviours so that proper measures can be taken.
Moreover, AI tools are available 24X7, monitoring the online gaming space. Unlike human beings, AI tools are reliable as they do not tire. It results in better monitoring service and a safer gaming space.
Accurate, real-time monitoring of player gaming patterns, looking for the use of cheating software, and instantly flagging the users are some of the benefits of AI moderation. When the gaming platforms are free of cheating or toxicity, it becomes a truly enjoyable platform for all.
Toxicity in Online Gaming
Ever since the development of the online gaming space, toxicity has been one of the issues that gamers face. Reports of toxic behaviour faced by gamers in the online gaming space have increased, from 64% in 2021 to 72% in 2023. The toxic level is so difficult for young gamers to cope with that approximately 65% of gamers have left the space forever.
Such behaviour heavily impacts young minds and their ideas about society. Suppose someone is experiencing a mental issue; toxic behaviour would make it more difficult to get better.
In such cases, AI tools can come in handy. Let’s see how.
Ethical and Practical Challenges
AI models use a vast dataset of speech samples and user conversations in learning and identifying hate speech. The question of privacy and ethically using the user data remains an issue. Without proper transparency from the game developers’ end, it is difficult to understand the extent user data has been used.
Besides, how ethically the AI models are trained is also a matter of concern. Do these models target any specific groups’ conversations and flag them to be toxic? That remains a matter of deep investigation. If that is the case, then the wrong people might get falsely accused.
Player Trust and Community Culture
However, gamers might trust these AI tools and maintain a positive community culture with transparency from the developers. If proper information is provided to the gaming community, these tools will gain reliability among the gamers.
The mindset of players towards these AI tools will gradually shift. They will learn to see it as a tool to maintain a fairness and toxicity-free gaming environment, rather than assuming it to be a tool of surveillance. People need to understand that if they are playing rummy, for example, AI-based monitoring tools are necessary for the gaming environment’s moderation.
Players need to be more educated about how important the AI tools are to maintain a healthy gaming environment. When they learn that AI-based tools help detect and flag fraudulent users in real time, making the gameplay fair, they will support its integration in the game.
The Future of AI-Driven Moderation
The AI-based moderation tools are not just there to detect and flag offensive phrases. It detects the sentiment and tone behind the words said by a player. We often use words that may have different meanings in different contexts. Modern AI models are so advanced that they have started to recognise the meaning of words in different contexts.
The future of AI moderation in the gaming world is very promising. The future developments in the field might help detect words and phrases with toxic intent. It will bring a healthier gaming environment for all the users on the platform.
Conclusion
The online gaming community and platforms are reshaping with the help of AI moderation. With real-time monitoring and subtle development in algorithms, AI tools are now detecting toxic behaviour with accuracy.
However, for a better and responsible online gaming community, players and developers have to work together.